Place Support contact centre facilitates the clients to have their own dedicated agents for CRM process such as support, marketing, cold calling, and sales & billing process.
Our offshore location facilitates them to exploit the less expensive labor and infrastructure facilities. Other than cost reduction, clients can get increased productivity therefore increased ROI.
Our dedicated services offer larger professional companies the opportunity to completely take care of their administrative duties. We offer a comprehensive plan to take care of customers and make sure that the customers’ needs and concerns are addressed, while the business owner is able to free up his or her time. This is quite helpful for overly busy professionals and those who need a bit of extra help with their company.
Our dedicated services differ a bit from our shared services, in that this service is typically used for a larger company or a professional who needs more help than shared services offer. You have the option of a comprehensive Contact Centre which handles many different solutions such as cold calling, inbound call support, outbound call management, marketing, customer ordering and billing. Basically, we take care of the administrative duties of your company while you handle the bigger aspects. Some of the benefits and advantages of the dedicated service plan include: |