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  Shared Package:  
     
 
24/7 Live Chat & Email Management Support
        -Sales and Customer Support for e-Business
     
LS247 Entry Level USD 985.00
LS247 Level 1 USD 1400.00
 

Today the live chat support service is the most essential supporting solution in the e commerce industry. Our innovative application enabled us to deliver quality non voice support services at very economical price. The flexible price structure is made exceptionally affordable for entrant and SMB`s.

At Place Support, we offer non voice support services for businesses.  Bringing you the most affordable customer service support on the web, we can help you with live chat and e-mail management.  You will be very surprised at the difference in your company’s sales and profits when your implement a live chat customer support option on your website.  At averages of 400% return on investment, no company can afford to neglect this exciting feature.

Customer service support is an essential part of any business, whether you have 20 employees, or if you run and manage the company by yourself.  Having someone to handle the customer end of your business is important in order for you to free up your valuable time for other important aspects of your business.  This is one of the reasons that most successful companies are outsourcing customer service support and recruiting professionals in India.  This service starts at a very low $1.37 per hour.  The affordability of Place Support keeps your costs low as your sales and profits grow.  The is an ideal situation for growing a company!

 
 
 
9/5 Live Chat & Email Management Support
        -Sales and Customer Support for e-Business
     
LS9/5 Entry Level USD 495.00
LS9/5 Level 1 USD 750.00
 
     
  The level will be chosen by our analyser depending upon the follwing criteria  
 
  • Webtraffic
  • Duration of chat
  • Mail flow.
 
   
   Customer Chat Experience Survey:  
 
     post chat experience survey

 

     
  -According to the survey the live chat and ticket management solution increases sales conversion significantly and Customers are very satisfied with the chat experience and 60% of them say chat helped them decide to purchase.  
     

 

 
     
   Sales value:  
 
post chat experience survey

 

     
  -Live Chat and ticket management solutions could increase over 20% average order value.  
     

 

 
     
 ROI:  
 
post chat experience survey

 

     
  Due to high sales value the ROI will increase dramatically over 400%  
     

 

 
     
 Sales Cycle:  
 
post chat experience survey

     
  Also our survey says: 49% reduction in length of average sales cycle in the B2B and B2C Industry. The chat and ticket management option has allowed sales representatives to close 60% of subscription sales within 7 days and 40% of those are completed in 1 day or less, a significant reduction from the previous 15-30 day average sales cycle.  
     

 

 
     
     
   
 
     
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